IsraClinic accepts patients for in-person treatment in Tel Aviv and for online consultations from any country. For those planning to travel to Israel for treatment, the process is structured, fully supported, and coordinated by the clinic team from first contact to discharge.
Step 1. Initial contact Send us a brief description of the patient's situation — by email or through the contact form on the website. Full medical documentation is not required at this stage: a summary of the main concerns and current condition is sufficient to begin.
Step 2. Clinic response Our team reviews the initial inquiry and confirms whether and how IsraClinic can assist. You will receive a direct response from the clinic.
Step 3. Consent and data agreement Before any medical information is shared or processed, the patient or their authorised representative signs a treatment agreement and a personal data consent form, including a medical information release authorisation (טופס ויתור סוגיות רפואית). This step protects the patient's rights and ensures all information handling meets medical privacy standards.
Step 4. Medical documentation The patient provides all available medical records: previous diagnoses, treatment history, test results, discharge summaries, and any other relevant clinical documentation.
Step 5. Clinical review The IsraClinic medical team studies the submitted documentation in full — psychiatric, neurological, and psychological history — to build an initial clinical picture before direct contact with the patient.
Step 6. Online consultation with an IsraClinic psychiatrist An online consultation is scheduled with a senior IsraClinic psychiatrist. This is a mandatory part of the process: it allows the doctor to assess the patient's current condition, clarify diagnostic questions, and establish direct communication before the individual programme is formed.
Step 7. Individual diagnostic and treatment proposal Based on the clinical review and the online consultation, IsraClinic prepares a personalised programme — including the scope and sequence of procedures, the recommended duration of stay, and the full cost.
Step 8. Confirmation and prepayment The patient reviews the proposed programme, signs the relevant documents, and makes the prepayment. This confirms the booking and initiates preparation for the visit.
Step 9. Planning the visit Arrival dates and the treatment schedule are coordinated with the clinic team.
Step 10. Logistics support (if needed) If required, IsraClinic can assist with logistics: airport transfer, accommodation — hotel or apartment — and accompaniment during the stay in Israel. This service is available on request and arranged individually.
Step 11. Official invitation Once all details are confirmed, IsraClinic issues an official invitation for examination or treatment. This document confirms the purpose of the visit and may be required at border crossing or for visa purposes.
Step 12. Arrival and diagnostics On arrival, the diagnostic process begins according to the agreed programme. The full clinical assessment is conducted by the multidisciplinary team.
Step 13. Treatment Treatment is carried out on an outpatient basis in a calm, non-institutional environment. All specialists work in close coordination, regularly reviewing clinical dynamics and adjusting the programme as needed.
Step 14. Discharge Upon completion, the patient receives a full clinical summary and all relevant medical documentation for continuity of care.
For patients who are not travelling to Israel, IsraClinic offers secure online consultations in psychiatry, psychotherapy, and diagnostic services — in Russian, English, and Hebrew. The process begins with the same first step: a brief description of the situation by email or through the contact form.
Strictly confidential. All patient information is handled in full accordance with medical privacy standards and Israeli law.
Ready to take the first step?